Category: Technology

Extending Healthcare Portals to Mobile Apps: A Comprehensive Guide

In recent years, there has been a significant shift towards extending healthcare portals to mobile apps, driven by the increasing demand for accessibility and convenience in healthcare delivery. Mobile apps offer a cost-effective solution by leveraging existing designs and functionalities, ensuring a seamless user experience. This trend empowers patients and providers with tools to enhance […]

Custom vs Off-the-Shelf Software: Which is Best for Your Business

When it comes to enhancing efficiency, companies must decide whether to invest in custom software development or opt for pre-made solutions.. This decision significantly impacts operational efficiency, scalability, and innovation capacity. For those grappling with the "custom vs. off-the-shelf software" dilemma, this guide serves as a resource to help you evaluate which is best for […]

Revolutionizing Communication: Leveraging AI in SMS to Connect with Customers and Employees

In the fight to gain consumers' attention, SMS, combined with artificial intelligence (AI), has become a game-changer in how we communicate with our customers and employees. This revolutionary combination transforms traditional SMS, which already boasts a high read rate of 95% compared to email's 20%, into intelligent, interactive conversations. On a practical level, AI-enhanced SMS […]

Leveraging Automation: A Comprehensive Guide to Streamlining Administrative Tasks

Unlock the full potential of automation to streamline operations and drive business growth. From Robotic Process Automation to advanced AI technologies, discover how the right tools can revolutionize your administrative tasks. Learn how Serious Development not only implements these solutions but also identifies untapped opportunities for automation within your organization.

How Serious Development Leverages Azure to Deliver Secure Custom Healthcare Applications: Protecting ePHI and Streamlining Access Control

Discover how Serious Development leverages Microsoft Azure to create custom healthcare applications that prioritize security, compliance, and access control. Learn about our Azure-based projects and technologies

Navigating the AI Landscape: An Introductory Guide to Types, Models, and Key Players

Introduction In the fast-paced world of technology, Artificial Intelligence (AI) stands out as a transformative force. Often likened to a Swiss Army knife, AI offers a tool for nearly every task. However, choosing the right AI solution requires a nuanced understanding of its types, underlying models, key players in the industry, and associated costs. This […]

Unlocking the Power of AI and RPA in Healthcare: A Comprehensive Guide for TPAs

In today's dynamic healthcare landscape, Third-Party Administrators (TPAs) are key players, offering a wide range of services from claims processing to provider network management. At Serious Development, we believe that Artificial Intelligence (AI) and Robotic Process Automation (RPA) are game-changers for TPAs. These technologies can significantly elevate operational efficiency, reduce manual errors, and add stakeholder value. From automating claim adjudication and fraud detection to enhancing customer service through AI chatbots and sentiment analysis, the potential for transformation is immense. Ready to revolutionize your TPA operations? Discover how AI and RPA can be your catalysts for change.

The Future is Now: How AI and RPA are Reshaping Provider Portals for Health Plans

Introduction The healthcare industry is continuously evolving, driven by the rapid advancement of technology. One area that has seen significant growth is the utilization of Artificial Intelligence (AI) and Robotic Process Automation (RPA) in various aspects of healthcare operations. In this article, we will explore how AI and RPA technology can revolutionize provider portals for […]