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Category: Automation

The Mid-Market AI Squeeze: Why Everyone’s Suddenly Shopping for an Outside Brain

Introduction Fast-growing mid-market is under unprecedented pressure to “do something with AI”—but lack impartial assessment, internal expertise, and clear ROI. This urgency is driving decision-makers to seek flexible, healthcare-informed external AI partners over generic SaaS or risky DIY paths. Why MSOs and TPAs Are Feeling the AI Squeeze? Why Black Box AI and SaaS Uplift […]

From Black Box to Building Block: How ABA Providers Can Reclaim Control of SaaS AI

Introduction: Why Your SaaS AI May Be Holding You Back AI is embedded in almost every ABA SaaS system—from Practice Management Systems to your HRIS and billing platforms. Yet most ABA leaders can’t answer critical questions: If you don’t control these elements, your AI isn't an asset—it’s a liability. In this article, we show how […]

Is Your ABA Practice AI-Ready—Or Falling Behind?

Introduction ABA leaders face a new reality in 2025: growth depends not just on clinical outcomes—but on operational intelligence. Investors want margin expansion. Payors want speed and compliance. Caregivers want personalization. And your tech stack? It’s bloated, fragmented, and under-leveraged. AI isn’t a luxury anymore—it’s required to compete. But only if your systems, data, and […]

Is Your ABA Practice’s Client Data Working for You—or Against You?

Introduction As an ABA executive, you rely on client data to deliver high-quality care, optimize operations, and maintain compliance. But what happens when your practice management system, like CentralReach, limits your access or ability to integrate that data? The truth is, many ABA practices struggle with data challenges that create inefficiencies, reduce productivity, and make […]

Leveraging Mobile Apps for Healthcare Portals - Everything You Need to Know

Integrating healthcare patient portals into mobile platforms is becoming a trend. In fact, there has been a huge shift in the adoption of healthcare portals to mobile apps over the past few years. The driving force behind this is the demand for accessibility and convenience in healthcare. Patients, providers, and members can access important health […]

Top 5 Reasons ABA Practices Struggle with Client Data

ABA practices rely on EHRs and practice management systems to streamline operations, but challenges like lack of data portability, limited accessibility, and integration barriers often create inefficiencies. This blog explores the top five reasons ABA practices struggle with client data and offers actionable solutions to improve data management and operational resilience.

Revolutionizing Communication: Leveraging AI in SMS to Connect with Customers and Employees

In the fight to gain consumers' attention, SMS, combined with artificial intelligence (AI), has become a game-changer in how we communicate with our customers and employees. This revolutionary combination transforms traditional SMS, which already boasts a high read rate of 95% compared to email's 20%, into intelligent, interactive conversations. On a practical level, AI-enhanced SMS […]

A Fast and Low-Risk AI Roadmap for MSOs, IPAs, TPAs, and Health Plans

Introduction With their complex operational structures, organizations like MSOs, IPAs, MAPD health plans, and TPAs are in a prime position to benefit from Artificial Intelligence (AI). The tech world is moving fast, and to stay in the game, healthcare organizations need to adopt AI quickly but safely. This article is about how healthcare organizations can […]

Leveraging Automation: A Comprehensive Guide to Streamlining Administrative Tasks

Unlock the full potential of automation to streamline operations and drive business growth. From Robotic Process Automation to advanced AI technologies, discover how the right tools can revolutionize your administrative tasks. Learn how Serious Development not only implements these solutions but also identifies untapped opportunities for automation within your organization.
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