Explore Our Blog

Welcome to the Serious Development Blog - your go-to resource for insights into the world of custom software development. Here, we delve into the latest trends, share our expertise in healthcare-focused solutions, and explore how AI and advanced automation are revolutionizing industries. Join us as we navigate the digital landscape, one post at a time.

Explore Our Blog

Welcome to the Serious Development Blog - your go-to resource for insights into the world of custom software development. Here, we delve into the latest trends, share our expertise in healthcare-focused solutions, and explore how AI and advanced automation are revolutionizing industries. Join us as we navigate the digital landscape, one post at a time.

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Revolutionizing Communication: Leveraging AI in SMS to Connect with Customers and Employees

AI, Automation, Messaging, Mobile Development, Scheduling, SMS, Technology

In the fight to gain consumers' attention, SMS, combined with artificial intelligence (AI), has become a game-changer in how we communicate with our customers and employees. This revolutionary combination transforms traditional SMS, which already boasts a high read rate of 95% compared to email's 20%, into intelligent, interactive conversations. On a practical level, AI-enhanced SMS […]

A Fast and Low-Risk AI Roadmap for MSOs, IPAs, TPAs, and Health Plans

AI, Automation, Health Plans, Healthcare Industry, RPA, Uncategorized

Introduction With their complex operational structures, organizations like MSOs, IPAs, MAPD health plans, and TPAs are in a prime position to benefit from Artificial Intelligence (AI). The tech world is moving fast, and to stay in the game, healthcare organizations need to adopt AI quickly but safely. This article is about how healthcare organizations can […]

Transforming Your Broker Portal into a Competitive Advantage for Your MAPD Health Plan

Broker Management, Health Plans, Portal

Discover the top 5 features that brokers look for in a MAPD Health Plan portal. Learn how to transform your broker portal into a competitive advantage for your healthcare business.

Leveraging Automation: A Comprehensive Guide to Streamlining Administrative Tasks

AI, Automation, RPA, Technology

Unlock the full potential of automation to streamline operations and drive business growth. From Robotic Process Automation to advanced AI technologies, discover how the right tools can revolutionize your administrative tasks. Learn how Serious Development not only implements these solutions but also identifies untapped opportunities for automation within your organization.

The Pivotal Role of Physician Liaison Teams and How Provider MarketView Can Elevate Their Impact

Health Plans, Healthcare Industry, Mobile Development, Physician Liaison, Provider Relations

Unlock unprecedented growth and efficiency in your healthcare organization with Provider MarketView. This cutting-edge software solution is a game-changer for Physician Liaison Teams, Management, and Marketing alike. Discover how one MSO skyrocketed their new provider contracts by 250% in just one year and learn how you can customize Provider MarketView to revolutionize your operations. Don't miss the opportunity to elevate your organization to new heights—read on to find out how.

How Serious Development Leverages Azure to Deliver Secure Custom Healthcare Applications: Protecting ePHI and Streamlining Access Control

Broker Management, Health Plans, Healthcare Industry, Member Management, Provider Relations, Technology

Discover how Serious Development leverages Microsoft Azure to create custom healthcare applications that prioritize security, compliance, and access control. Learn about our Azure-based projects and technologies

Navigating the AI Landscape: An Introductory Guide to Types, Models, and Key Players

Introduction In the fast-paced world of technology, Artificial Intelligence (AI) stands out as a transformative force. Often likened to a Swiss Army knife, AI offers a tool for nearly every task. However, choosing the right AI solution requires a nuanced understanding of its types, underlying models, key players in the industry, and associated costs. This […]

Unlocking the Power of AI and RPA in Healthcare: A Comprehensive Guide for TPAs

In today's dynamic healthcare landscape, Third-Party Administrators (TPAs) are key players, offering a wide range of services from claims processing to provider network management. At Serious Development, we believe that Artificial Intelligence (AI) and Robotic Process Automation (RPA) are game-changers for TPAs. These technologies can significantly elevate operational efficiency, reduce manual errors, and add stakeholder value. From automating claim adjudication and fraud detection to enhancing customer service through AI chatbots and sentiment analysis, the potential for transformation is immense. Ready to revolutionize your TPA operations? Discover how AI and RPA can be your catalysts for change.

The Future is Now: How AI and RPA are Reshaping Provider Portals for Health Plans

AI, Health Plans, Healthcare Industry, Technology

Introduction The healthcare industry is continuously evolving, driven by the rapid advancement of technology. One area that has seen significant growth is the utilization of Artificial Intelligence (AI) and Robotic Process Automation (RPA) in various aspects of healthcare operations. In this article, we will explore how AI and RPA technology can revolutionize provider portals for […]

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Leveraging Automation: A Comprehensive Guide to Streamlining Administrative Tasks

AI, Automation, RPA, Technology

Unlock the full potential of automation to streamline operations and drive business growth. From Robotic Process Automation to advanced AI technologies, discover how the right tools can revolutionize your administrative tasks. Learn how Serious Development not only implements these solutions but also identifies untapped opportunities for automation within your organization.

Is Your ABA Practice’s Client Data Working for You—or Against You?

ABA, Automation, Data Warehouse, Healthcare Industry, RPA

Introduction As an ABA executive, you rely on client data to deliver high-quality care, optimize operations, and maintain compliance. But what happens when your practice management system, like CentralReach, limits your access or ability to integrate that data? The truth is, many ABA practices struggle with data challenges that create inefficiencies, reduce productivity, and make […]

Is Your ABA Practice AI-Ready—Or Falling Behind?

ABA, Automation, Data Warehouse, Healthcare Industry, RPA

Introduction ABA leaders face a new reality in 2025: growth depends not just on clinical outcomes—but on operational intelligence. Investors want margin expansion. Payors want speed and compliance. Caregivers want personalization. And your tech stack? It’s bloated, fragmented, and under-leveraged. AI isn’t a luxury anymore—it’s required to compete. But only if your systems, data, and […]

How Serious Development Leverages Azure to Deliver Secure Custom Healthcare Applications: Protecting ePHI and Streamlining Access Control

Broker Management, Health Plans, Healthcare Industry, Member Management, Provider Relations, Technology

Discover how Serious Development leverages Microsoft Azure to create custom healthcare applications that prioritize security, compliance, and access control. Learn about our Azure-based projects and technologies

From Black Box to Building Block: How ABA Providers Can Reclaim Control of SaaS AI

ABA, Automation, Data Warehouse, Healthcare Industry, RPA

Introduction: Why Your SaaS AI May Be Holding You Back AI is embedded in almost every ABA SaaS system—from Practice Management Systems to your HRIS and billing platforms. Yet most ABA leaders can’t answer critical questions: If you don’t control these elements, your AI isn't an asset—it’s a liability. In this article, we show how […]

Extending Healthcare Portals to Mobile Apps: A Comprehensive Guide

ABA, Health Plans, Healthcare Industry, Mobile Development, MSO, Portal, Scheduling, Technology

In recent years, there has been a significant shift towards extending healthcare portals to mobile apps, driven by the increasing demand for accessibility and convenience in healthcare delivery. Mobile apps offer a cost-effective solution by leveraging existing designs and functionalities, ensuring a seamless user experience. This trend empowers patients and providers with tools to enhance […]

Custom vs Off-the-Shelf Software: Which is Best for Your Business

When it comes to enhancing efficiency, companies must decide whether to invest in custom software development or opt for pre-made solutions.. This decision significantly impacts operational efficiency, scalability, and innovation capacity. For those grappling with the "custom vs. off-the-shelf software" dilemma, this guide serves as a resource to help you evaluate which is best for […]

Cracking the CentralReach Scheduling Bottleneck

ABA, EHR, Practice Management System, RPA, Scheduling

An AI‑Driven Blueprint for ABA Providers A snapshot of the ABA scheduling crisis—and how AI can fix it Applied Behavior Analysis (ABA) providers live and die by the calendar. A single client can require 20‑40 therapy hours every week, often split across 3‑8 separate sessions delivered in clinics, homes, and via telehealth.¹ Last‑minute cancellations by […]

A Fast and Low-Risk AI Roadmap for MSOs, IPAs, TPAs, and Health Plans

AI, Automation, Health Plans, Healthcare Industry, RPA, Uncategorized

Introduction With their complex operational structures, organizations like MSOs, IPAs, MAPD health plans, and TPAs are in a prime position to benefit from Artificial Intelligence (AI). The tech world is moving fast, and to stay in the game, healthcare organizations need to adopt AI quickly but safely. This article is about how healthcare organizations can […]

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